Q. I want to use it tonight, how can I do that?
A. If you have the voucher in hand you can use it tonight.
Q. How long will it take to get the vouchers?
A. It takes 7 - 10 days to receive the voucher.
Q. I ordered my voucher and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
Q. What happens if the business closes its doors?
A. If the business closes less than 90 days after you've purchased the certificate, we'll refund your money in full.
You will receive your vouchers via USPS in 7-10 days.
Please contact North East Ohio Fulfillment Center ~ Neofill LLC
If you have any questions - 1-866-311-9806